If you are dissatisfied with your order for any reason, you can return your items within 30 days for a full refund or exchange. All returned items must be in original package and in new condition. We cannot provide refunds on items that are received in a damaged condition. Please mail your package in a prepaid, insured, traceable, method to the address below. Coyote Bait & Tackle 8215 Monterey Road Coyote, CA 95013 Please allow 1-2 weeks for us to process your returns. Thank you for shopping with Coyote Bait & Tackle!